Industry · Electronics & Appliances

Serials, warranties, EMI and service · in one POS.

From a 2-store mobile shop to a 30-store appliance chain · SaathiX Billing tracks every IMEI, every warranty card and every service ticket.

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Serial / IMEI traceable

EMI partners integrated

0 hrs

Avg service ticket close time

Higher attach rate on accessories

Problems we hear every week

Sound familiar?

Warranty disputes

Customer claims warranty 11 months later · you can't find the original invoice or IMEI.

EMI fragmentation

Bajaj, HDFC, Pine Labs, ZestMoney · each portal separate, reconciliation painful.

Service-ticket black hole

Repair drop-offs lost in registers. Customers call · staff scrambles.

What you get

Built for the electronics counter.

Serial / IMEI capture

Mandatory at billing for mobiles, ACs, TVs, laptops. One scan, lifetime traceable.

EMI on POS

Bajaj, HDFC, ICICI, Pine Labs, ZestMoney · single screen, single bill, auto-reconciled.

Service ticket module

Drop-off, diagnosis, parts, ETA, customer WhatsApp updates, pickup signature.

Warranty management

Auto-calc warranty expiry from serial. One click to raise OEM claim with PDF pack.

Bundle & accessory upsell

Phone + cover + screen guard + insurance · pre-built combos with one-tap discount.

Brand-wise margin

Samsung vs Xiaomi vs Apple · margin, returns, EMI cost per brand. Plan procurement smartly.

Counter workflow

A typical sale, end to end.

STEP 1

Customer picks product

STEP 2

Scan IMEI / serial

STEP 3

Pick payment · cash, card or EMI

STEP 4

Auto warranty + service registration

"Warranty claims that used to take 3 days now take 3 minutes. EMI reconciliation is automatic across all 5 partners we use."

Vikas Agarwal

MobileMart Electronics · Pune

FAQ

Questions, answered.

Do you support OEM warranty portals?+

We generate the exact PDF + Excel format expected by Samsung, LG, Whirlpool, Voltas, Daikin and 40+ brands.

Can we sell extended warranty?+

Yes · OneAssist, Acko and SyskaShield integrations let you sell, print and claim · all from one screen.

Does service module need extra hardware?+

No. Works on any tablet or PC. Customer signature is captured on-screen and emailed automatically.

Built to fit your electronics from day one.

14-day free trial · no card · onboarding call in Hindi or English · go live within 48 hours.

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